Privacy policy
Last updated: March 19, 2026
PawJoy Care operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). PawJoy Care is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase, or interact with us through the Services. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and sharing of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood how your information is collected, used, and shared as described.
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## Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can be associated with you.
We may collect the following categories of personal information:
- Contact information: name, billing address, shipping address, phone number, and email
- Financial information: payment details, credit/debit card numbers, transaction data
- Account information: username, password, preferences, and settings
- Transaction information: products viewed, added to cart, purchased, returned, or canceled
- Communications: messages sent to our customer support
- Device information: IP address, browser, and device details
- Usage information: how you interact with our website
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## How We Collect Information
We collect personal information:
- Directly from you (when you create an account or place an order)
- Automatically through cookies and tracking technologies
- From service providers and partners
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## How We Use Your Information
We use your personal information to:
- Process orders and payments
- Deliver products and manage returns
- Provide customer support
- Improve and personalize your shopping experience
- Send marketing and promotional communications
- Detect fraud and ensure security
- Comply with legal obligations
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## Sharing Your Information
We may share your personal information with:
- Shopify and service providers (payments, shipping, analytics)
- Marketing partners for advertising purposes
- Authorities when required by law
- Business partners in case of mergers or legal processes
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## Shopify Relationship
Our store is hosted by Shopify. Your data may be processed by Shopify and shared with third parties to provide and improve the Services.
To learn more, visit Shopify’s Privacy Policy.
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## Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
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## Children's Information
Our Services are not intended for children. We do not knowingly collect data from minors.
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## Data Security
We take reasonable measures to protect your information, but no system is 100% secure.
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## Your Rights
Depending on your location, you may have rights such as:
- Access your data
- Request deletion
- Correct inaccurate information
- Request data portability
You can contact us to exercise your rights.
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## International Transfers
Your data may be processed outside your country, including in regions with different data protection laws.
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## Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
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## Contact
If you have any questions, contact us at:
📧 admin@pawjoycare.com