Shipping policy

Shipping Policy

We offer worldwide shipping.

Order Processing:
All orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Time:
Estimated delivery time is between 5–12 business days, depending on your location.

Please note that delivery times may vary due to customs processing, carrier delays, or high demand periods.

Shipping Costs:
Shipping fees (if applicable) are calculated at checkout.

Tracking Information:
Once your order has been shipped, you will receive a tracking number via email.

Incorrect Address:
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delays:
We are not responsible for delays caused by shipping carriers, customs clearance, or external factors beyond our control.

Lost or Stolen Packages:
PawJoy Care is not responsible for lost or stolen packages marked as delivered. If this happens, please contact your local carrier.

Contact:
If you have any questions about your order, please contact us at:
admin@pawjoycare.com